Bookings and payments
- How can I book my stay ?
You can book directly on our website. You can also book by phone or send us the details of your request by email. For any request by phone or email we will send you a booking contract and a detailed quote that you have to return signed with the deposit.
- Are there any booking fees ?
We charge 22€ booking fees. These are offered for any arrival before the 5th of July or after the 20th of August 2019. The booking fees are non-refundable.
- What is the amount of the deposit requested ?
For pitches we require a deposit of 128 € and for mobile homes and equipped tents it is 25% of the total cost of the stay. In addition to these we add tghe booking fee and the cost of the cancellation insurance if you wish to subscribe.
- When do I have to pay for the balance of my stay ?
For pitches, the balance has to be paid upon arrival. For mobile homes and equipped tents the reservation must be fully paid no later than 30 days before your arrival. A reminder will be sent to you by email approximately 7 days before the date on which the balance is due.
- How can I pay for my deposit or the balance due ?
We accept payment by credit card (Visa or Mastercard only) and bank transfer.
- How can I pay by credit card ?
When booking on the Internet you can finalise it with a secure payment by credit card (Visa or Mastercard only) by indicating the details of it (16-digit number, expiry date and cryptogram) For bookings by phone or by email and for the payment of a balance we will send you a link and a customer code that will allow you to make a secure online payment.
- How can I pay by bank transfer ?
To make a bank transfer please use the bank details indicated on the document to download in the useful documents of the useful Information section on our website.
- Do you propose a cancellation insurance ?
Yes, at the cost of 11€ for a 30 days stay on a pitch and 1,70€ per night for mobile homes and equipped tents. The conditions of this insurance are available on our website in the Useful Documents under the heading Useful Information.